(1). Are we State Operated?
No, we are contracted with the Dept. of Mental Health. We are also contracted by private insurance companies.

(2). How many years has GLMHC been in operation?
We have been serving NE Oklahoma since July 1979. Check our history page for more information.

(3). Who do I need to contact to make an appointment?
You need to contact the GLMHC Clinic in the county in which you reside. Check our other locations page for phone #'s & fax #'s.  There is also a link on each county's page to a map on www.expedia.com for  driving directions.

(4).You have programs that are CARF accredited. Where can I obtain a copy of the CARF report for your organization?
You may obtain a copy by writing to:
GLMHC c/o Performance Improvement Director
114 W. Delaware
Nowata, OK 74048

(5). I am a client or a former client. How do I file a complaint ?
GLMHC's  policy states: Grand Lake Mental Health Center, Inc. shall provide persons served with protection from accidental or intentional abridgement of personal rights. Persons served will be given reasonable opportunity and /or access to seek relief and protection of the abridgement of personal rights. Persons served may appeal a decision of the organization's staff members or decision of the Treatment Team without retaliation. In cases where the person served has a legal guardian, the legal guardian may act of behalf of the person served.

To file a care-related complaint call 918-273-1841 Ext. 3030 for Lissa James.

(6). I am an employee or a former employee. How do I file a complaint?
GLMHC's  policy states: Grand Lake Mental Health Center, Inc. shall provide a method by which employees are afforded the opportunity to present work-related grievances.

To file a work-related complaint call 918-273-1841 Ext. 2215 for Christy Young HR Director.

(7).

(10). Who do I contact if I have other requests for information?
You may call the GLMHC administrative office listed on the website, 918-273-1841 x0 who will direct your call to the appropriate staff. Please be patient because with our numerous locations you may need to leave your message/question on the voicemail of the responsible staff member.

Web Design by Mark Walker
07/03/2008